Our £120 annual service includes inspection and a written report, with checks matched to the cylinder model and manufacturer instructions.
We check the expansion arrangements, accessible safety valves, controls and visible discharge pipework. Findings, work completed and recommendations are recorded in your service report. Any additional repair work is discussed separately.
Access to the cylinder, visible tundish discharge and the condition of accessible controls all matter. We explain any defects found and the next steps needed rather than treating every cylinder as identical.
Send a photograph of the cylinder, its model label and controls. Tell us about leaks, unusual discharge or changes in hot-water performance. Leave access clear so the system can be inspected.
Follow the servicing requirements in your cylinder’s own manual and warranty terms. Keep the service report with the installation documents; warranty conditions vary between models.
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